FAQ

If you have any questions or concerns regarding our pest control and prevention services, you may find the answer you are looking for in our frequently asked questions.
Alternatively, you can contact us on 1300 701 401.

Depending on how severe your pest problem was prior to the treatment, it is not uncommon to see pests after we have completed pest control. This is because they emerge from their hiding space, such as your woodwork, and will likely be weak and slow before they eventually die.

Unfortunately pest control does not stop pests entering the home, rather when they walk over the treated area the treatment will affect them. After the initial treatment period of 6 – 8 weeks you will see significantly less pests.

Allow approximately 1 – 1 ½ hours depending on the size of your home. Our technicians take the time needed to do a thorough job.

No, there is no need to leave your home. Queensland Health has very strict guidelines for licenced pest controllers ensuring they apply the products that are safe for humans and animals. Our treatments are even used in schools and day care centres and they produce no odour so there will be no smell left behind once completed.

No, for a general pest control there is no need to empty cupboards. The only time cupboards should be emptied is if you have an infestation of German cockroaches or Silverfish.  If you suspect you have a problem, please talk to one of our consultants and they will advise you on what preparation is needed for the treatment.

We will assess the inside of the house using a donger/tapper instrument to check skirting boards, doorframes and window frames etc. We also use a moisture meter to detect if there are any areas of concern that may have a high moisture reading. Please ask our consultant if you require an inspection with thermal imaging equipment as not all of our technicians have this equipment available. However, no amount of equipment can replace the knowledge of an experienced technician when it comes to detecting pesky termites.

Generally speaking, an ant infestation not only includes the ants you can see, for example in your kitchen, but also an ant nest which will commonly be outside of the home where conditions are more suitable. For this reason, when we control ants we may treat them where they are visible in your home but also treat the externals of your home to prevent the ants from re-entering your property.

It is important to note the insects that are in your home need time to come into contact with the products that have been applied during the pest treatment. For this reason, it is important for at least 4 days that you do not use a wet cleaning agent, such as a mop or steam mop on areas that have been treated. It is OK, however, to sweep or vacuum during this period.

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